"As a first time buyer, I found the whole process very daunting - and this was made even worse by my very unhelpful solicitors. However, throughout the 4 months it took from offer to completion - Matteo and Michael were my rocks. They went out of their way to help and were incredibly friendly. They really went above and beyond!..."
"I really can’t speak highly enough of the service me and my fiancée have received from Oliver Jaques. After 10 years of renting in London this has been by far the best experience I have had. The whole process from viewing to signing the contract was transparent and easy with very friendly staff members. During the inventory check in the cooker was found to be broken. Oliver Jaques overnight ordered a new cooker and there contractor installed it the next day. A brand new cooker working in less than 24 hours! The little goody bag to say welcome to our new house was a very nice touch as well."
"Steve was great, he explained my letting options clearly and provided me with very competitive fees. He was extremely responsive and helpful throughout the whole process. I would highly recommend Steve as an agent to work with.... "
"If we could only replicate Oliver Jaques in every area of the country we would have the most amazing housing market worldwide. I simply cannot praise their support, diligence, professionalism and abilities enough. My original house purchase was a dream so when it came to sadly leaving I would not have chosen anyone else to assist. Unfortunately my sale was hit by events outside of my control and became extremely difficult, the team at Oliver Jaques went above and beyond to look after me and my home finally resulting in a successful sale. There is no better estate agent in the area, let alone the country, so I utterly recommend their services to everyone. "
"After 4 years living in Bow I would like to express my gratitude for the way I have been taken care of by Oliver Jaques. Their amazing team of people built a trust relationship from the beginning that made me feel in the best hands both professionally and personally. In my opinion they strike the perfect balance between an outstanding service and friendly staff. I would definitely recommend them"
"We give Alex five stars. He took us to view different places to give us more options, and handled everything smoothly and efficiently. He was also very patient to answer all our questions and explained a lot of details to us. It was a pleasure and I would recommend to rent with Oliver Jaques...."
"I strongly recommend Oliver Jaques for buying and selling property. It's been a long time since I've been anything like as impressed by a company. Their tireless energy and efforts all the way to completion cannot be beaten. A friendly helpful team, excellent database of existing customers and fast results were very impressive. They secured a higher price for my property than I'd expected and worked hard to achieve viewings early on and keep the sale moving forward. Excellent communication and customer service skills. Many thanks to the whole team"
"I have used Oliver Jaques on a number of occasions to both buy and sell property. I have always found the team there to offer excellent customer service, viewings are confirmed, feedback always given and the general attitude towards their clients and customers is always good. Their knowledge of the market is excellent. I would certainly recommend them."
"Great help from start til finish. Understanding, patience and ongoing communication throughout a 6 months stressful process. Could not recommend Michael's support high enough! And picking up my keys and given a gift :) Not a lot of agencies would do that! Thank you!"
"The experience that we have had renting a property with Oliver Jacques has been both pleasant and problem free. After dealing with a number of other letting agents, in comparison, their personal, professional service and willingness to go the extra mile meant that we were able to enjoy the process, rather than endure it! We did not just feel like customers, but personally invested in as people.
Both Serkan and Steve were professional, helpful, flexible and took time to understand our needs.
Serkan responded quickly and efficiently to our queries, and showed a genuine interest in both us as people and our search for a house. Steve helped us with signing the contracts. He was accommodating and empathetic, dealing patiently with all our concerns. His warm and friendly approach, as well as problem solving skills made the experience first-rate.
We would highly recommend Oliver Jacques."
"Serkan has been very professional and friendly with us. He went through all the points we needed to clarify a very patient way, and fully understood what were our needs. Overall, we've had a very good experience finding our new flat. Many thanks."
"During my experience with Oliver Jaques at the Surrey Quays Branch, the Lettings Team provided upheld the most excellent and professional service.
The office was presented well alongside a positive attitude by the team which enabled me to feel comfortable as well as feel welcome. I would without second thoughts recommend others to use Oliver Jaques without hesitation."
"Both Alex and Stephen from the outset were professional, efficient and very effective! They always respond promptly to emails and found excellent tenants for both properties. The service has a local feel and I would definitely choose to engage OJ's again in future."
